Revenue
Customer Lifetime Value Calculator
Calculate CLV, CLV:CAC ratio, and acquisition payback from purchase patterns.
Result
CLV to net payback
Revenue CLV gets trimmed by gross margin, then CAC shows what remains after acquisition.
What does the Customer Lifetime Value Calculator calculate, and which formula does it use?
The Customer Lifetime Value Calculator computes CLV as average purchase value × purchase frequency per year × customer lifespan in years. It then applies your gross-margin percentage for a margin-adjusted CLV, divides that by acquisition cost for an LTV:CAC ratio, and estimates payback months as CAC divided by monthly margin-adjusted value.
Last updated .
How to use it
- Enter average purchase value, purchase frequency per year, customer lifespan in years, acquisition cost, and gross margin. Use cohort averages rather than your best customers so the result reflects the typical customer you are paying to acquire.
- Read revenue CLV, annual value, monthly value, margin-adjusted CLV, CLV:CAC ratio, and CAC payback months. A CLV:CAC ratio of 3:1 or higher is generally healthy, and payback under 12 months usually indicates efficient acquisition spend.
- Base decisions on margin-adjusted CLV, not revenue CLV. If gross margin is only 40-50%, the profit value of a customer can be dramatically lower than the revenue number suggests, which changes how much CAC you can safely tolerate.
- Use the result to set CAC limits, segment high-value customers, and justify retention work. Increasing purchase frequency from 3 to 4 times per year or lifespan from 2 to 3 years often improves CLV more cheaply than chasing more top-of-funnel traffic.
- Re-run monthly or by cohort whenever pricing, repeat rate, margin, or CAC shifts. Track margin-adjusted CLV and payback by channel because blended averages can hide an unprofitable acquisition source.
Questions people usually ask
What is Customer Lifetime Value (CLV)?
CLV is the total revenue a business can expect from a single customer over their entire relationship. It's calculated as average purchase value × purchase frequency × customer lifespan.
What is a good CLV:CAC ratio?
A 3:1 ratio is generally considered healthy — you earn 3× what you spend to acquire each customer. Below 1:1 means you're losing money on acquisition. Above 5:1 may indicate under-investment in growth.
Why use margin-adjusted CLV instead of revenue CLV?
Revenue CLV overstates value because it ignores cost of goods sold. Margin-adjusted CLV reflects actual profit and gives a more accurate picture of what each customer is truly worth.
Is this tool free and private to use?
Yes. AI Biz Hub tools are free, no-signup browser tools. Inputs stay in your browser unless you choose to share a URL.
The same numbers as a table
- Reference LTV:CAC ratio by monthly ARPU and customer lifetime
Precomputed by this calculator across common inputs, to cite or download as CSV.
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Workflows that use this calculator
Background on the Customer Lifetime Value Calculator
- Formula Customer Lifetime Value (LTV) Formula
The customer lifetime value formula multiplies average purchase value, frequency, and lifespan. Learn to calculate LTV and pressure-test it against churn.
- Formula LTV CAC Ratio Formula
Understand the LTV CAC Ratio formula, a unit-economics metric. Learn how to calculate customer lifetime value against acquisition cost to assess business.
- Formula CAC Formula: How to Calculate Customer Acquisition Cost
The CAC formula divides sales and marketing spend by new customers. See how to calculate customer acquisition cost, with a worked example and variations.
- Formula Churn Rate Formula: How to Calculate It
The churn rate formula: customers lost divided by starting customers, times 100. See the calculation, variables, a worked SaaS example, and variations.
- Formula Unit Economics Formula
Understand business profitability with the unit economics calculator. Estimate lifetime value from ARPU, gross margin, and lifespan, then compare it to CAC through the LTV:CAC ratio.
- Examples Customer Lifetime Value (CLV) Examples Worked Out
Four worked customer lifetime value examples showing CLV, margin-adjusted CLV, LTV:CAC ratio, and payback across order value, frequency, and retention.
Articles
- 7 min read How to Calculate Customer Lifetime Value
Calculate CLV without overstating it: discount rate, cohort-based churn, and the gross-margin correction most CLV/CAC ratios get wrong.
- 9 min read LTV/CAC: The Day the Ratio Stops Telling the Truth
LTV/CAC of 4.4 sounds healthy: $420 LTV, $96 acquisition, 7% gross margin. A real solo example where the ratio hides a slow-bleed retention bug.
- 8 min read Agent Cost Per Validated Customer: A Real Walkthrough
Work a 4,200-MAU AI agent through activation, 30-day retention, token spend, and price-per-user to find the true cost of one customer who sticks.
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Use it from code
The same calculation as a JavaScript module you can import. It runs where you import it, with no request, key or rate limit.
import { compute } from "https://aibizhub.io/engines/customer-lifetime-value-calculator.js"; Input and output contract, TypeScript types and the guide for agents.