{
  "calculator": "ai-vs-human-support-cost",
  "title": "AI vs Human Support Cost",
  "site": "AI Biz Hub",
  "input": {},
  "defaults_used": {
    "tickets_per_month": 4000,
    "avg_human_minutes_per_ticket": 12,
    "human_hourly_cost": 35,
    "ai_resolution_rate": 65,
    "tokens_per_ai_resolved": 4000,
    "ai_input_price_per_mtok": 2,
    "ai_output_price_per_mtok": 10,
    "escalation_overhead_minutes": 3,
    "ai_platform_fee_per_resolution": 0
  },
  "result": {
    "humanOnlyMonthlyCost": 28000,
    "costPerHumanTicket": 7,
    "aiFirstMonthlyCost": 12346,
    "costPerAiTicket": 3.09,
    "monthlySavings": 15654,
    "savingsPercent": 55.91,
    "aiCheaperPerTicket": true,
    "aiResolvedCount": 2600,
    "escalatedCount": 1400
  },
  "provenance": {
    "run": "https://aibizhub.io/api/run/ai-vs-human-support-cost",
    "page": "https://aibizhub.io/ai-vs-human-support-cost/",
    "methodology": "https://aibizhub.io/ai-vs-human-support-cost/",
    "contract": "https://aibizhub.io/contracts/ai-vs-human-support-cost.json",
    "engine": "https://aibizhub.io/engines/ai-vs-human-support-cost.js",
    "engine_sha256": "93712b0cfb3380923483e0243144e907956cd7f1673d82317c939d53508b00b7",
    "build": "42c727dd573e245d1be09199a062c665d7f6f47e",
    "prices_verified": "2026-10-24",
    "prices_source": "https://aidevhub.io/api/models.json"
  },
  "disclaimer": "Business planning estimates — not legal, tax, or accounting advice.",
  "license": "https://creativecommons.org/licenses/by/4.0/",
  "cite": "AI Biz Hub, AI vs Human Support Cost (engine 93712b0cfb33), https://aibizhub.io/api/run/ai-vs-human-support-cost"
}